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Report -
Highlighting what local people said when they were asked about proposed changes to Wiltshire Council's Charging for Care Policy in 2016. -
Report -
We asked people to tell us what they thought of health and social care services in Wiltshire during a two-week tour of the county. -
Report -
Understanding the effect of new charging arrangements on people's lives, introduced by Wiltshire Council in 2016. -
Report -
Finding out what children and young people living in Wiltshire feel about using health and care services. -
Report -
This project provided people with a learning difficulty the opportunity to check the quality of residential care services. -
Report -
A group of Quality Checkers visited Mencap accommodation in Chippenham to look at how support is provided to adults with learning difficulties. -
Report -
Feedback from patients and unpaid carers on the Early Supported Discharge service for patients with a fractured neck of femur (broken hip). -
Better Care Plan engagement report: Single View - evaluation of Adult Care Information Sharing Pilot
Report -
A report on the Adult Care Information Sharing (ACIS) pilot scheme, part of the Single View project to provide a simple and secure way for GPs and Care Coordinators to gain access to information on the Wiltshire Council's Adult Care System. -
Report -
Hearing from people whose care had been transferred between different services or settings, and from their unpaid carers. -
Report -
Working with Alzheimer's Support, the aim of this project was to map and evaluate dementia community support services across Wiltshire, considering both equity and quality of provision. -
Report -
An easy read summary of our work on dementia and complex needs in 2017. -
Report -
An easy read summary of our engagement work on dementia in 2017. -
Report -
Our work gathering people's views on dementia in 2015, following the introduction of Wiltshire’s Dementia Strategy the previous year. -
Report -
Feedback on health and care services for people living with dementia. -
Report -
The views of local people on a where a specialist dementia hospital should be located in Wiltshire. -
Report -
Focusing on how people with dementia who live alone can be supported by health and social care services and in their community. -
Report -
Our report following a visit to Blenheim House in Melksham, a purpose-built care home with a specialist dementia unit. -
Report -
Our report following a visit to Coombe End Court in Marlborough, a purpose-built care home with a specialist dementia unit. -
Report -
Our report following a visit to The Wingfield, Trowbridge, which provides accommodation to frail older people, people with nursing needs and people living with dementia. -
Report -
Our report following a visit to Camelot Care Home in Amesbury, which provides accommodation with nursing and personal care for older people, some of whom have dementia. -
Report -
Our report following two visits to Amblescroft South in Salisbury, which provides specialist hospital care for people living with dementia. -
Report -
Our report following a visit to Blenheim House in Melksham, a purpose-built care home with a specialist dementia unit. -
Report -
Our report following a visit to Bassett House in Royal Wootton Bassett, which provides accommodation for frail older people and includes a specialist unit for residents with dementia type illnesses. -
Report -
A report following our visit to Wiltshire Heights care home in Bradford on Avon, focusing on the specialist care it provides for people living with dementia. -
Report -
Our report following a visit to Ashgables House in Chippenham, a care home for people with mental health needs and/or a learning difficulty. -
Report -
The impact of our work enabling the public to have their say on proposals for a new dementia pathway and to enhance dementia specialist care home support. -
Report -
The impact of our work gathering feedback on the quality of services for people living with dementia. -
Report -
The impact of our work to help ensure that the voices of people living with dementia are heard. -
Report -
Our work gathering feedback from relatives of people who had used the Urgent Palliative Care @ Home service, and the staff providing and coordinating the service. -
Report -
Our work with Wiltshire People 1st in creating Easy Read versions of pages on the Your Care Your Support Wiltshire website. -
News -
The findings of a tour which collected more than 2,000 comments from the public have been published in a new Healthwatch Wiltshire report. -
Advice and Information -
Help and support with the complaints process. -
Advice and Information -
Who to contact should you wish to raise a concern or make a formal complaint about an NHS or council service in Wiltshire.
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News -
Student Zoe urges people to have their say about changes to the NHS. -
Advice and Information -
Safeguarding is protecting an adult’s right to live in safety, free from abuse and neglect. -
Report -
Our report following a visit to Laverstock Care Centre in Salisbury, a care home that provides nursing, residential and dementia care -
News -
When there is a concern that alleged abuse and/or neglect has happened to an adult with care and support needs, Wiltshire Council has a duty to investigate. This process is called safeguarding adults. -
News -
Younger people in Bath and North East Somerset, Swindon and Wiltshire are being given an opportunity to help shape how health and care services are provided in the future. -
News -
Views are being sought on a strategy which sets out how people’s health and wellbeing will be supported in Wiltshire, giving them the best opportunities to thrive. -
Report -
Highlights of our work from April-June 2019. -
News -
Our latest round-up of news and information for September 2019. -
Report -
Highlights of our work from July to September 2019. -
News -
We're asking for the views and experiences of people who have been in touch with Wiltshire Council to get help and support with social care. -
News -
Our latest round-up of news and information from December 2019. -
News -
Health and care leaders from Bath and North East Somerset, Swindon and Wiltshire (BSW) have appointed a new Independent Chair. -
News -
Tell us about your experiences of health and social care, and the changes that you would like to see, in our #SpeakUp2020 survey. -
News -
Our latest round-up of news and information from January 2020. -
Blog -
Rowden Surgery in Chippenham set up a choir especially for people with respiratory conditions, with help from our Community Cash Fund. -
Report -
Highlights of our work from October to December 2019. -
News -
Between March and June 2019, the Healthwatch network carried out 500 focus groups, attended 1,000 events and engaged tens of thousands of people online to find out what people want from the next ten years of the NHS.