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Report -
What people told us about their experiences of using services during the pandemic. -
News -
What we're working on and how you can get involved.
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Advice and Information -
Do you or a loved one need help with social care? Find out more about who can access adult social care and how to pay for it. -
News -
Our local hospitals and community services are extremely busy - here's what you can do to help. -
Report -
Highlights of our work from July to September 2021. -
Report -
This report highlights the findings from a project that aimed to gather the views of people with autism spectrum conditions and their carers about health, care, and support services in Wiltshire. -
News -
People with autism spectrum conditions say seeing a doctor is stressful, find it hard to explain their symptoms and often don't understand what they’re being told about their treatment. -
Report -
In July 2021, Healthwatch Swindon, Wiltshire and West Berkshire carried out a piece of engagement work to hear the experiences of patients that had used the Great Western Hospital (GWH) in Swindon. -
News -
A joint Healthwatch project looking at the experiences of patients using the Great Western Hospital (GWH) in Swindon has revealed that while most people were satisfied with the care they'd received, there were areas where improvements could be made. -
News -
Catch up on what we've been working on this month. -
Advice and Information -
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP. -
News -
Selected pharmacies in Bath and North East Somerset, Swindon and Wiltshire will remain open over the Easter break to offer out-of-hours help and support to those with minor health and care concerns. -
Report -
Improvements made at Swindon's Great Western Hospital based on your feedback. -
News -
Catch up on our news from April. -
Report -
This report highlights the findings from a survey that aimed to gather the views of people on their preferred opening hours and access requirements for the new Devizes Health Centre (DHC) which is due to open in late summer 2022. -
News -
The new organisation will meet in public for the first time in Salisbury on Friday 1 July. -
Report -
Championing What Matters to You showcases how we've been making a difference during a challenging year. -
News -
It’s been another challenging year dominated by the consequences of Covid-19, but we've continued to be your champion for health and social care services and make sure your voice is heard by those who plan and run services. -
News -
The experiences of people who have applied for NHS continuing healthcare (CHC), a package of care for adults with significant needs, is the focus of a new report from Healthwatch Wiltshire. -
News -
People in Bath and North East Somerset, Swindon and Wiltshire are being encouraged to remember the personal hygiene measures that were common during the pandemic and use them to keep seasonal illnesses at bay this winter. -
News -
A new entrance is now in place for all patients arriving at the GWH in Swindon for urgent or emergency care. -
News -
A six-year-old budding investigator is helping the people of BaNES, Swindon and Wiltshire choose the right NHS service this winter with a series of heart-warming online films that go behind the scenes at local health and care facilities. -
Report -
This report highlights the findings from a survey that aimed to gather the views of people on the complaints handling process at Salisbury District Hospital, which is run by Salisbury NHS Foundation Trust (SFT). -
News -
Feedback from patients who made a complaint about their care at Salisbury District Hospital is being used to overhaul its complaints handling process. -
News -
This Cancer Prevention Action Week, local doctors highlight how small changes to everyday habits, and healthier lifestyle choices, can reduce the chances of developing cancer. -
News -
A new state-of-the-art health centre has officially opened in Devizes, soon after the doors first opened to patients. -
News -
We’re calling on the people of Wiltshire to tell us what you think we should be working on in the coming year. -
News -
The long Easter weekend, coupled with four days of planned industrial action by junior doctors immediately afterwards, has prompted an urgent call to the public to support their NHS in Bath and North East Somerset, Swindon and Wiltshire. -
News -
Our April/May 2023 ebulletin highlights our latest projects and how you can get involved. -
News -
A bold new initiative at Swindon’s Great Western Hospital has helped more than 500 people who no longer require care on a ward to safely continue their recovery at home. -
News -
Healthwatch Wiltshire’s annual report showcases how we’ve been using your feedback to improve health and care across the county. -
Advice and Information -
If you need support for your health outside of the standard opening hours of your local GP, there are places that you can go for support. -
News -
People in Bath and North East Somerset, Swindon and Wiltshire who have recently been in hospital are being asked to share their views on how their journey from ward to home was managed. -
Report -
Highlights of our work and insights into what we heard from you during April-June 2023. -
News -
Our August 2023 ebulletin highlights our latest projects and how you can get involved. -
News -
Health leaders in Bath and North East Somerset, Swindon and Wiltshire are once again calling for the public to support local health services during a forthcoming period of industrial action which will see junior doctors, consultants and radiographers all take part in strikes at the same time. -
News -
The Royal United Hospital in Bath has launched digital outpatient appointment letters to support patients to access information quickly and easily. -
Report -
How our volunteers helped develop a new patient leaflet, based on the findings of our report looking at the hospital's complaints process. -
News -
Healthwatch England's new report looking at health and social care from the patients' perspective has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues. -
News -
New leaflets, videos and information resources have been developed to help provide extra support for patients, families and carers during their discharge from hospital. -
Report -
A round-up of our work from the last few months of 2023. -
News -
Strike action is being taken by some healthcare staff in Wiltshire from today until 7am on Wednesday 13 December. -
News -
The busiest time of year for the NHS looks set to be even more challenging as two periods of industrial action are planned for either side of the Christmas and New Year break. -
Advice and Information -
New leaflets, videos and information resources have been developed to help provide extra support for patients, families and carers during their discharge from hospital. -
News -
NHS England has announced the rollout of Martha’s rule in hospitals across England from April, enabling patients and families to seek an urgent review if their condition deteriorates. -
News -
While many routine appointments and operations are likely to be impacted by the next round of industrial action by junior doctors, NHS leaders in Bath and North East Somerset, Swindon and Wiltshire have vowed that care will still be available for those in need. -
Advice and Information -
Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.