1. What's the difference between social distancing, self-isolation and shielding?

    Advice and Information -

    Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from Covid-19. Find out what they mean in practice and what applies to you.

  2. Maternity support during Covid-19

    Advice and Information -

    Read about how coronavirus could affect you, your baby and your pregnancy care.

  3. Young volunteers wanted for mystery shop

    News -

    We are looking for young volunteers to help review online mental health services in Wiltshire.

  4. Getting the most out of virtual appointments

    Advice and Information -

    Top tips for both patients and healthcare professionals on how to get the most out of digital consultations, based on people's experiences.

  5. NHS Covid-19 app launches today

    News -

    Wiltshire Council is encouraging residents to download a new NHS app that is designed to enhance and support the test and trace service and help protect their loved ones.

  6. Protect yourself and your loved ones against flu

    News -

    The NHS is offering more people than ever a free vaccine this winter - find out if you're eligible.

  7. Catch up on our news

    News -

    Our latest round-up of news and information.

  8. Think 111 First to help reduce waiting times

    News -

    A new national initiative is encouraging people to contact NHS 111 before travelling to hospital or minor injuries treatment unit when seeking urgent and emergency care.

  9. Think you need to go to A&E? Learn how NHS 111 can help you

    Advice and Information -

    The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.

  10. Everyone will benefit from Census 2021

    News -

    Help inform decisions on services that shape your community.

  11. Shielding advice for the clinically extremely vulnerable to stop from April

    News -

    Advice to the clinically extremely vulnerable to shield will end on 1 April.

  12. Changes to Covid community testing in Wiltshire

    News -

    Wiltshire Council announces changes to testing sites from 31 March.

  13. GPs must now offer face-to-face appointments, according to new NHS guidance

    News -

    In-person appointments to be offered routinely as Covid restrictions ease.

  14. How can your pharmacy help you?

    Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.

  15. The Accessible Information Standard

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. Here’s some key information about the accessible communications you should expect from services.

  16. Your care, your way – join Healthwatch’s new campaign

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.

  17. You Said We Did: Changes at Great Western Hospital

    Report -

    Improvements made at Swindon's Great Western Hospital based on your feedback.

  18. Play your part as local Covid-19 cases increase

    News -

    With the summer holidays fast approaching please continue to take the appropriate measures to protect yourself and those around you from illness.

  19. What is monkeypox and who can get a vaccine?

    Advice and Information -

    Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine.

  20. Stay hydrated during hot weather spell

    News -

    With high temperatures forecast this week, staying hydrated can reduce the risk of heat-related illness.

  21. GP Websites Review

    Report -

    This report is an observational assessment of information provided on GP practice websites in Wiltshire, carried out by our team of volunteer researchers.

  22. GP Phone Messages Review

    Report -

    This report is an observational assessment of the automated phone messages of GP surgeries in Wiltshire.

  23. Hearing the views of patients, families and staff on pilot rehabilitation scheme

    Report -

    This report highlights the findings from a survey that aimed to gather the views of patients, staff, families and carers on a pilot scheme for hospital discharge and accelerated rehabilitation, known as the Pathway 2 pilot.

  24. Have your say - Easy Read

    Report -

    Download an Easy Read version of our Have your say form.

  25. Vaccinations for flu and Covid-19 start for those most at risk

    News -

    Vaccinations against flu and Covid-19 are now under way for those in Bath and North East Somerset, Swindon and Wiltshire most at risk of falling seriously ill.

  26. Hearing from minority groups

    Blog -

    Highlights of our projects supporting ethnic minority families.

  27. New community diagnostic centres to offer X-rays, blood tests, MRIs and more

    News -

    Diagnostic services used to identify serious conditions such as cancer and heart disease will soon be available closer to home for people living across Bath and North East Somerset, Swindon and Wiltshire.

  28. Appeal for public support as consultants, junior doctors and radiographers take part in further industrial action

    News -

    Health leaders in Bath and North East Somerset, Swindon and Wiltshire are once again calling for the public to support local health services during a forthcoming period of industrial action which will see junior doctors, consultants and radiographers all take part in strikes at the same time.

  29. You Said We Did: Improving Salisbury District Hospital's Complaints Handling Process

    Report -

    How our volunteers helped develop a new patient leaflet, based on the findings of our report looking at the hospital's complaints process.

  30. What is measles and who can get the vaccine?

    Advice and Information -

    Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you can do to stay safe.

  31. What are the symptoms and treatments for diabetes?

    Advice and Information -

    Diabetes UK estimates that five million people in the UK are living with diabetes, with 850,000 of them not yet diagnosed.

  32. Eating Disorders

    Report -

    My Voice Matters is ensuring the voice of people with diverse lived experiences and backgrounds are heard. We are proud to be able to give the opportunity for seldom heard voices to be heard by providers and wider organisations in their own words.

    This report is primarily the work of Jasmine Fawcus-Smith who was on placement with us from the University of Bath.

  33. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.