1. You Said We Did: Complaints Handling

    Report -

    The impact following our work listening to people's experiences of navigating the complaints system.

  2. Wiltshire advocacy services

    Advice and Information -

    Help and support with the complaints process.

  3. Key contacts for making a complaint

    Advice and Information -

    Who to contact should you wish to raise a concern or make a formal complaint about an NHS or council service in Wiltshire.

  4. Make a difference to health and care services by joining our Board

    News -

    Healthwatch Wiltshire is looking for people with a passion for health and social care services to join its Local Leadership Board. 

  5. Christmas opening times

    News -

    Our phone line will be closed over the festive period - but you can still share your views with us.

  6. Quarterly Report January-March 2021

    Report -

    Highlights of our work from January to March 2021.

  7. Christmas opening times

    News -

    Our phone line will be closed over the festive period - but you can still share your views with us.

  8. The Accessible Information Standard

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. Here’s some key information about the accessible communications you should expect from services.

  9. Your experiences of making a complaint at Salisbury District Hospital

    Report -

    This report highlights the findings from a survey that aimed to gather the views of people on the complaints handling process at Salisbury District Hospital, which is run by Salisbury NHS Foundation Trust (SFT).

  10. Patients' feedback sparks overhaul of hospital complaints process

    News -

    Feedback from patients who made a complaint about their care at Salisbury District Hospital is being used to overhaul its complaints handling process.

  11. All the latest from us

    News -

    Our Spring 2023 ebulletin highlights our latest projects and how you can get involved.

  12. How your feedback helps improve health and care for everyone

    News -

    Healthwatch Wiltshire’s annual report showcases how we’ve been using your feedback to improve health and care across the county.

  13. Together We’re Making Health and Social Care Better - Annual Report 2022-23

    Report -

    Our annual report showcases how we’ve been using your feedback to improve health and care across the county.

  14. Have your say - Easy Read

    Report -

    Download an Easy Read version of our Have your say form.

  15. Quarterly Report July-September 2023

    Report -

    Highlights of our work and insights into what we heard from you during July to September 2023.

  16. You Said We Did: Improving Salisbury District Hospital's Complaints Handling Process

    Report -

    How our volunteers helped develop a new patient leaflet, based on the findings of our report looking at the hospital's complaints process.

  17. Quarterly Report October-December 2023

    Report -

    A round-up of our work from the last few months of 2023.