You Said We Did: Complaints Handling
You Said We Did: Complaints Handling
The impact following our work listening to people's experiences of navigating the complaints system.
31 March 2017
Report
You Said We Did: Easy Read Your Care Your Support
You Said We Did: Your Care Your Support Easy Read Information
Our work with Wiltshire People 1st in creating Easy Read versions of pages on the Your Care Your Support Wiltshire website.
31 March 2017
Report
You Said We Did: A-Z guide
You Said We Did: Your Care Your Support A-Z Guide
A summary of our work creating an A-Z directory for the Your Care Your Support Wiltshire website.
31 March 2017
Report
You Said We Did: Peer Review
You Said We Did: Peer Review - Healthwatch Warwickshire
A summary of our peer review with Healthwatch Warwickshire, looking at their Enter and View and Engagement programmes.
31 March 2017
Report
You Said We Did: Unpaid Carers
You Said We Did: Unpaid Carers
The impact of our work gathering feedback from unpaid carers about what support they would like to prevent them from reaching a caring crisis.
31 March 2017
Report
You Said We Did: End of Life - Strategy Engagement
You Said We Did: End of Life - Strategy Engagement
The impact of our engagement work on the End of Life Strategy 2017-2020.
31 March 2017
Report
You Said We Did: End of Life Care - Rapid Response
You Said We Did: End of Life - Rapid Response
Our work gathering feedback from relatives of people who had used the Urgent Palliative Care @ Home service, and the staff providing and coordinating the service.
31 March 2017
Report
You Said We Did: Enter and View
You Said We Did: Enter and View
The development and implementation of our Enter and View programme.
31 March 2017
Report
You Said We Did: Access to NHS Dental Services
You Said We Did: Access to NHS Dental Services for Care Home residents and Domiciliary Care Customers
The impact of our work to find out whether care home residents or people receiving domiciliary care can access NHS dental services.
31 March 2017
Report
You Said We Did: Ensuring that People Living with Dementia are Heard
You Said We Did: Ensuring that People Living with Dementia are Heard
The impact of our work to help ensure that the voices of people living with dementia are heard.
31 March 2017
Report
You Said We Did: Monitoring the Quality of Dementia Services
You Said We Did: Monitoring the Quality of Dementia Services
The impact of our work gathering feedback on the quality of services for people living with dementia.
31 March 2017
Report
You Said We Did: Dementia Community Support Services
You Said We Did: Dementia Community Support Services
The impact of our work with Alzheimer's Support to find out how dementia support services could be improved in Wiltshire.
31 March 2017
Report