Your experiences of the adult safeguarding process

We developed a survey which aimed to find what had worked well, how supported they felt and what could be improved.

Responses came from a mix of professionals, relatives and/or carers and the
individuals involved, giving their views on: 

• Their awareness of the safeguarding process
• The support and involvement they received
• How well they were kept informed 
• Whether they knew how to raise a concern
• What worked well and what could be improved

The feedback we received was very mixed, with some people reporting a good experience and others telling us of concerns they had about the process. 

We make a number of recommendations to WSAB in this report, including ensuring that a consistent approach to all safeguarding concerns raised is developed, and to consider ways of improving the way information is provided to people.