Order your repeat prescriptions in time for Christmas

To ensure that medicine can be ordered and collected ahead of the Christmas and New Year period, when many pharmacies will be closed or operating with reduced opening hours, people must get their repeat prescriptions in no later than Friday 16 December.

After this date, pharmacies across the region will not be able to guarantee that medicine will be ready for collection on or before Friday 23 December, which for many sites will be the last day before January with normal opening hours.  

Nadine Fox, Director of Medicines Optimisation, Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board, said:

“We really do not want any person to be caught out this Christmas by not having enough medicine.   

“Ordering repeat prescriptions early not only ensures people can start enjoying the festivities safe in the knowledge they have enough of what they need to stay well, but also helps our pharmacy colleagues to effectively manage all requests that come in. 

“It’s no secret that all NHS services are incredibly busy at this time of year, and anything that people can do to help take some of the pressure off, such as making sure they have sufficient medication, will be greatly appreciated.”  

Although most pharmacies in the region will be closed on Christmas Day, Boxing Day and New Year’s Day, a select number of outlets will remain open on the bank holidays. 

Helen Wilkinson, Community Pharmacy Clinical Lead, said:

“Community pharmacies are a fantastic addition to the local health and care system, with most sites able to provide more than just a repeat prescription service. 

“Pharmacists are not only experts in medicine, but, as qualified healthcare professionals, they can also give out excellent health and care advice, with most pharmacy locations having a private consultation room in which people can discuss their symptoms in absolute confidence.  

“Additionally, pharmacists can provide information on common over-the-counter medicines that can help with a wide range of minor illnesses, such as coughs, colds, sore throats and tummy trouble. 

“If a person’s symptoms suggest something more serious, pharmacists can then signpost and, wherever necessary, refer people to alternative services.”  

Christmas and New Year opening hours for all local pharmacies will be available soon on the Integrated Care Board's website at bsw.icb.nhs.uk.