Sending a message to your loved ones

While visiting is suspended during this challenging time, hospitals across Wiltshire have set up a dedicated service enabling family and friends to send a message to their loved ones.
Hospital, empty

The service is designed to let patients know that their friends and loved ones are well, thinking of them and sending their best wishes.

If you have a loved one in hospital and want to send them a message, then please send an email to:

Great Western Hospital

Email: You can also attach a photograph.

If you would prefer, please post your letter to:

Trust HQ
Great Western Hospital
Marlborough Road

More information can be found on the GWH website.

Find out more here

Royal United Hospital

Email: or call 01225 826984 and tell them what your message is.

More information can be found on the RUH website.

Find out more here

Salisbury Hospital


From 8.30am to 4.30pm Monday – Friday.

Messages can also be telephoned through to the PALS team on 07393 267852.

More information can be found on the Salisbury hospital website.

Find out more here

To make sure that the messages get to the right people please provide the patients full name, the ward they are being cared for on, and date of birth or full postal address.

Community hospitals

Inpatient wards at Chippenham, Warminster and Savernake Community Hospitals will have mobile phones and tablets available for patients so they can keep in touch with family through WhatsApp and video calls.

More information on community hospitals can be found on the Wiltshire Health and Care website

Care homes

Care homes across the county are also asking friends and family to keep in touch with their loved ones at this time through letters, emails, telephone and video calling. Please contact the care home directly to find out the best way to keep in touch.

Information on coronavirus

Read the latest information and advice from NHS England and Public Health England.

Find out more

Support in your community

Find out where you can access support near you on this dedicated page. 

Find out more


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