App will help you stay in touch with your GP surgery

GP practices in Wiltshire are offering their patients a smart way to communicate via a free, downloadable app – MJOG. The app provides a simple and secure channel for two-way communications between the GP practice and the patient.

Dr Jonathan Osborn, GP at Giffords Surgery and Chief Clinical Information Officer for Wiltshire CCG explains:

“MJOG is a fantastic, free, secure and simple-to-use app that I’m encouraging all of my patients with smart phones to download.”

MJOG provides patients who have downloaded the app with secure, two-way direct messaging with their practice, including:

• Handy appointment reminders
• Instant notifications from their GP practice
• One-click process for cancelling their appointments
• Private and secure messaging

Dr Osborn continues:

“Many practices already use straightforward text messaging to communicate with their patients, but MJOG notches this up a level.

"Patients are able to receive information in a more informative way when compared to SMS, with the added convenience of being able to reply at the touch of a button. MJOG also makes it simple for patients to cancel their appointments in one-click, saving them time by removing the need to telephone the practice.”

Practices that are using the MJOG app are sending their patients a text message to encourage them to download the app for free, from the App Store or Google Play. MJOG has no hidden message costs for the patient.

Patients should ensure their practice has their up to date contact details.