News and reports

Download an Easy Read version of our Have your say form.

Our annual report showcases how we’ve been using your feedback to improve health and care across the county.

A round-up of our work from January-March 2023.

How the findings of our survey, which focused on how people apply for the CHC package of care, has led to changes in the process and better support for applicants.

This report highlights the findings from a survey that aimed to gather the views of patients, staff, families and carers on a pilot scheme for hospital discharge and accelerated rehabilitation, known as the Pathway 2 pilot.

Highlights of our work and insights into what we heard from you during October-December 2022.

This report is an observational assessment of the automated phone messages of GP surgeries in Wiltshire.

This report highlights the findings from a survey that aimed to gather the views of people on the complaints handling process at Salisbury District Hospital, which is run by Salisbury NHS Foundation Trust (SFT).

Insights and highlights of our work from July to September 2022.

This report is an observational assessment of information provided on GP practice websites in Wiltshire, carried out by our team of volunteer researchers.

This report focuses on the findings of a survey and engagement looking at the experiences of people with mental ill health in accessing health and social care services across Bath and North East Somerset, Swindon and Wiltshire (BSW) region.

Insights and highlights of our work from April to June 2022.