Community support during the coronavirus outbreak

Help and support available in Wiltshire.

Wiltshire Wellbeing Hub

Wiltshire Council's hub is available to anyone who is struggling during this difficult time, such as people who are identified as clinically extremely vulnerable or self-isolating and don’t have a support network around them or know where to get help.

From 1 April 2021 the Hub will take on an additional role of supporting those self-isolating due to a positive test or as a close contact where they don’t have friends and family to help. The Hub will be able to provide advice or support for individuals who are required to self-isolate and need practical, social and emotional support.

The Hub can:

  • Put people in touch with community groups who can help collect and deliver essential supplies such as shopping or medication.
  • Help to access a priority online shopping slot with Tesco or Iceland
  • Signpost to sources of financial support and food banks
  • Provide support for those experiencing loneliness
  • Help speak to the right people if someone is on a low income and eligible for financial support.

The Hub is open 9am to 5pm Monday to Friday and 10am to 4pm on Saturdays. Email wellbeinghub@wiltshire.gov.uk or call 0300 003 4576.

More information is on the council's dedicated Covid-19 page

Find out more

Community Groups Directory

Wiltshire Council has produced a directory of community volunteer groups that have been set up throughout the county.

The directory provides a list of more than 100 groups which have been set up largely by volunteers to support their fellow residents, vulnerable neighbours and family during the outbreak.

The directory is updated regularly. 

Find out more

How to help others safely

The Government has produced guidance on how the public can support others in their local community safely.

Read more  

Resource hub for voluntary organisations

Wessex Community Action has created a resource hub for voluntary and community sector organisations (VCSE) in Wiltshire, offering advice and guidance.  

Find out more

Support for BAME communities

Barnardo's have a national helpline to support vulnerable Black, Asian and minority ethnic children and their families who have been impacted by Covid-19. 

The Boloh helpline provides advice, support and signposting on a range of issues including sickness and bereavement, financial hardship and health problems. 

Call 0800 1512605 or chat online at helpline.barnardos.org.uk Monday-Friday, 1pm-8pm. 

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