Mental health services for children and young people

Sources of support for good mental health and emotional wellbeing.
group of girls

Mental health helpline

A children and young people’s mental health helpline has launched in Bath and North East Somerset, Swindon and Wiltshire.

The helpline will operate 24 hours a day, seven days a week, offering advice, guidance and support to children, young people and carers.

Anyone concerned about a child or young person’s mental health, or a child or young person themselves, can phone the helpline and speak to mental health experts over the telephone.

The helpline should not be used for situations which are life threatening. In this case emergency services should be notified by phoning 999.

9am-5pm on a weekday call 01865 903777

5pm-9am on a weekday or on weekends call 01865 901000

On Your Mind

Wiltshire Council's On Your Mind website provides a wealth of information and resources to support young people who are affected by mental health issues, including:

  • An A-Z of advice and support 
  • Parenting programmes
  • Counselling services - Kooth, Relate and Teen Talk
  • Resources - links to local and national support services, leaflets and apps

Find out more

Mental Wealth Academy

The Mental Wealth Academy offers wellbeing support for young people aged 16-25 with mild to moderate mental health and wellbeing difficulties.

A team of transition wellbeing practitioners provide support around a range of issues including:

  • Stress and anxiety
  • Managing emotions
  • Body image 
  • Barriers to accessing employment, education and training.

Young people can refer themselves or be referred if they have given consent. More information can be found on the Response website

Find out more 

Find a local NHS urgent mental health helpline

Read more

If you need urgent help

If it is an emergency, call 999

Call Childline for free on 0800 1111.

Or, you can call your GP, school health nurse or pharmacist, who will contact the Child and Adolescent Mental Health Service (CAMHS) for you.

What can I expect from young people's mental health services?

Read more about how to get support, what will happen at your first appointment, and the types of support and treatment on offer. 

Find out more

Looking for information about health and care?

Find advice and information to help you stay well and make decisions about your health and social care support.

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