Mental health services for children and young people
New contact number for children's mental health services
Children and young people wanting support with mental health issues can call a new number from 1 April 2023.
The new number 0300 247 0090 (option 4) will be available for families and children and young people to call for mental health support including advice and information, arranging therapeutic activities and therapy/counselling.
Wiltshire Children and Young People Wellbeing Service is commissioned by Wiltshire Council to provide information, advice and wellbeing support for children aged 5-18 who live in Wiltshire or are registered with a Wiltshire GP.
The service provides early mental health and wellbeing support including advice and information, arranging therapeutic activities and therapy/counselling. The service is designed to help children and young people avoid reaching crisis point.
Mental health helpline
A children and young people’s mental health helpline has launched in Bath and North East Somerset, Swindon and Wiltshire.
The helpline will operate 24 hours a day, seven days a week, offering advice, guidance and support to children, young people and carers.
Anyone concerned about a child or young person’s mental health, or a child or young person themselves, can phone the helpline and speak to mental health experts over the telephone.
The helpline should not be used for situations which are life threatening. In this case emergency services should be notified by phoning 999.
9am-5pm on a weekday call 01865 903777
5pm-9am on a weekday or on weekends call 01865 901000
The helpline is provided by Oxford Health NHS Foundation Trust
On Your Mind
The On Your Mind website provides a wealth of information and resources to support young people who are affected by mental health issues, including:
Mental Wealth Academy
The Mental Wealth Academy offers wellbeing support for young people aged 16-25 with mild to moderate mental health and wellbeing difficulties.
A team of transition wellbeing practitioners provide support around a range of issues including:
- Stress and anxiety
- Managing emotions
- Body image
- Barriers to accessing employment, education and training.
Young people can refer themselves or be referred if they have given consent. More information can be found on the Response website.
Find a local NHS urgent mental health helpline
If you need urgent help
If it is an emergency, call 999.
Call Childline for free on 0800 1111.
Or, you can call your GP, school health nurse or pharmacist, who will contact the Child and Adolescent Mental Health Service (CAMHS) for you.
What can I expect from young people's mental health services?
Read more about how to get support, what will happen at your first appointment, and the types of support and treatment on offer.
