Information on coronavirus

Read the latest advice and information from the Government and Public Health England about the coronavirus.
handwashing

For the most up to date information about Covid-19 be sure to check gov.uk/coronavirus

Stay alert

We can all help control the spread of the virus by staying alert. This means you must:

  • Stay at home as much as possible
  • Work from home as much as you can
  • Limit contact with other people 
  • Keep your distance from others (2 metres apart)
  • Wash your hands regularly
  • Self-isolate if you or anyone in your household has symptoms. 

For the most up to date information, visit gov.uk/coronavirus

Staying alert and safe

Staying safe outside your home

What you can and can't do - FAQs

If you think you might have coronavirus

Symptoms include:

  • a high temperature
  • a new, continuous cough
  • loss or change in sense of smell or taste 

What to do if you have these symptoms

Do not go to a GP surgery, pharmacy or hospital. You should stay at home and self isolate.

Only call 111 if you cannot get help online.

You do not need to contact 111 to tell them you're staying at home. Read the NHS advice about staying at home.

Use the NHS 111 online coronavirus service if:

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days

Use the 111 coronavirus service

How to self isolate if you or someone in your house has coronavirus

If you have symptoms of coronavirus you should stay home and self isolate. What this means is you should not leave your house, even to do shopping, to avoid spreading the virus.

If you live alone, you should stay at home for seven days from when your symptoms started. If you live with others, then you must stay at home for seven days from when your symptoms started. However, everyone else in the household who is well must stay at home and not leave for 14 days.

For more information about when to self isolate and what this means for families visit the Government website.

Find out more

How to avoid catching or spreading germs

Do:

  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.

  • Put used tissues in the bin straight away.

  • Wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available.

  • Try to avoid close contact with people who are unwell.

Don't:

  • Do not touch your eyes, nose or mouth if your hands are not clean.

Easy read information on coronavirus

Information from Mencap

Getting tested for coronavirus (Covid-19)

Guidance on coronavirus testing, including who is eligible for a test, how to get tested and the different types of test available is available on the Government's website.

Find out more

Information for children and young people

The Children's Commissioner has created a guide which aims to answer children’s questions about coronavirus, tell children how to stay safe and protect other people and how to help them make the best of their time at home.

Read more

The Association for Young People's Health has created a Covid-19 information page aimed at young people, and those who care for them, on how to look after themselves and others and how to access more support.

Find out more

Support in your community

Find out where you can access support near you on this dedicated page. 

Find out more

How to help safely

NHS complaints processes paused

Due to the coronavirus outbreak, NHS England and the Parliamentary and Health Service Ombudsman (PHSO) have paused their complaints processes to try to ease the pressure on NHS services. Find out more about what this means on their websites. 

NHS England 

PHSO

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