Independent Health Complaints Advocacy
If you need support and guidance through the process of making a complaint about your NHS health care, you can contact The Advocacy People.
They can support and guide you through the process of making a formal complaint. An advocate patiently listens to you, helps you to understand and explains your options and choices.
Your advocate will ensure you have the support you need to make an informed choice and get the help and support you need to complain about the NHS. The service is free, independent and confidential.
Wiltshire Independent Advocacy Service
If you need support and guidance through the process of making a complaint about your mental health care, you can contact Wiltshire Independent Advocacy Service at Rethink.
The service is for people over the age of 18 and free for people who meet the criteria to provide Care Act Advocacy, Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA) and generic advocacy. The service is free, independent and confidential.
Wiltshire Children’s Advocacy
If you are a child or a young person in care, or if you are a care leaver, and need information about how an advocate can support, provide representation and guidance through the process of making a complaint about health or care services, you can contact Wiltshire Children’s Advocacy.
The service is for children and young people aged 7 years or over in Wiltshire and meet the criteria as either being looked-after, a care leaver, in private foster care or has a disability and accessing overnight short breaks in Wiltshire.
Other advocacy support in Wiltshire
For more information on where to get help, visit Wiltshire Council's Your Care Your Support website.